I'm a first-time buyer, & I was Greatly Impressed with the quality of the shoe. I definitely see myself being a repeat customer again soon. Though I do wish there would have been more communication when it came to the tracking of the purchase from beginning to when I finally got an email about it finally having a tracking number. It had me worried that I was not going to receive my order until I finally got an email about a tracking number. Besides that, great service!!!