Terms of Service

Authenticity
Shop confidently knowing every item is 100% Authentic & Brand New Guaranteed!
Each item is thoroughly inspected & tagged by our trained experts.

With over 10 years in the business, we continue to strive daily on offering our customers a smooth & hassle free experience.


 
 
Shipping Info
Same-day shipping on all orders placed by 4PM EST (Monday-Friday)*
*Excludes Weekends & Holidays*
Once your item has authenticated & shipped, tracking info will be automatically emailed to the email address you purchased with.

USA orders are shipped via UPS Ground* (1-5 Business Days)

*UPS 2nd Day Air shipping also available (1-2 Business Days)*

International orders are shipped via UPS Worldwide / USPS Priority Mail (3-10 Business Days)
PO / APO / FPO / DPO orders are shipped via USPS Priority Mail

DISCLAIMER:
 Billing and Shipping addresses can't be modified once your order is confirmed.
DISCLAIMER: Any import duties and/or taxes are charged once your package has reached your destination country and must be paid by you the buyer. If these charges are not paid and package is returned to us, you will be refunded minus the original shipping cost and carrier return shipping cost. 
 
 
Refunds & Cancellations 
ALL ORDERS ARE FINAL!
Refunds & Cancellations only in the following scenarios..
- Item or Size purchased is out of stock.
- Pricing error on our end.
Refunds & Cancellations will only be issued to the original payment method.

DISCLAIMER:
 Sole Seriouss reserves the right to cancel your entire order or any particular items within your order at any time.
 
 
Returns & Exchanges
ALL ORDERS ARE FINAL!
Returns & Exchanges will only be accepted if we sent you the wrong item or size.
- To qualify you must notify us within 3 Days of package receipt.
Returns & Exchanges must meet all of following requirements..
- Still has our Sole Seriouss authenticity tag attached & intact.
- Still is brand new, has not been worn, tried on or damaged.
- Still has original box & packaging.
Once your Return/Exchange is received & passes all requirements, we will send you the correct item or size at no extra cost to you.*
*If the original item or size purchased is out of stock, in this case a full refund will be issued to the original payment method.

DISCLAIMER:
 Sole Seriouss reserves the right to void any Returns and/or Exchanges if you notified us more than 3 days after package receipt or if upon our inspection we determine that the items returned to us didn't pass all needed requirements.
  
 
Privacy
We are Sole Seriouss LLC, we are committed to your privacy and take all measures to protect your personal information. 
 
What information do we collect?
We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address 
Credit Card Information
In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 
 
How is my information used?
Your information is only used to fill your order. We do not sell or redistribute your information to anyone.
  
Security and Storage
Only your order data billing, shipping, and order contents data are stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. 

 
Cookies and Browser Information
Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.
 
Text Message Notifications
By subscribing to [Sole Seriouss] text notifications, you agree to receive automated marketing text messages from us about our products and services at the phone number you provided when you subscribed, and that the messages may be sent via an automatic telephone dialing system or other technology. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt-out and HELP for customer support. You may receive an additional text message confirming your decision to opt out. You understand and agree that attempting to opt-out by any means other than texting the opt-out commands above is not a reasonable means of opting out.
  
Please Contact Us with any questions you may have.