Hey Andrew, I’m sorry to hear that you're unsatisfied with your recent order. I can see that order #111267 was shipped correctly as you purchased a size 9
Here at SOLE SERIOUSS we want you to be happy with your purchase and with our 14 Day Hassle-free Returns our mission is to guarantee your satisfaction.
To initiate a return please proceed with the following link and enter the required info
https://soleseriouss.com/a/return
Select your reason (Item didn’t fit)
You will be asked to first upload photos/videos of the item to ensure our SS Authenticity tag is still attached and the item is in brand new condition.
As the item was shipped correctly on our end you will be responsible for paying the return/re-shipping fee of $30*
This fee is for the return label we will provide and also the new shipping cost we will incur to ship the correct item/size to you.
*Any price differences between the different items/sizes will be a separate cost, as this can vary throughout items/sizes*
We look forward to providing you with the best possible service in the future.
If there is anything else I can look into for you, please reply to this email or contact us at https://soleseriouss.com/pages/contact-us
Best regards,
SOLE SERIOUSS
Excellent customer service 4th pair of shoes from company in last 3 months and will be back for more
It was delivered fast with no problems I love this site I’ve gotten like 14 pairs of Jordan’s from this site never any issues thank u i really appreciate it
Pre Ordered the Flu Games. Got exactly that. It’s Not a Scam! I’m not going to lie though I was a little scared at first because after the purchase you don’t get much information but they did answer my emails and I actually waited a month after release but I didn’t mind.
Never ordered sneakers that weren’t retail so idk how I feel about them lol just hope they are real! Had them when I was in high school so cool to have them again.
The Yeezy’s are great and comfortable. Will get me another pair, plus great price, So go get you a pair at Sole Serious
Took a min for delivery but other then that I love the shoe and fashore 100% authentic..I going be shopping here a lot
These kicks were nice and in a great condition upon delivery. Only downfall was that it took a lil longer than expected after release and I was able to purchase more pairs cheaper on first seller sites.
Hey Diana, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS