SHOP IRL!
📍 184 Broadway, Brooklyn, NY 11211
Open 7 Days A Week
Authenticity
Shop confidently knowing every item is 100% Authentic & Brand New Guaranteed!
For over 12 years our mission has been to ensure a safe and trustworthy marketplace for everyone. All while guaranteeing our customers the piece of mind that with every purchase, they'll be receiving 100% Authentic and Brand New item(s) in a timely manner, every time!
Authenticated & Inspected by our highly trained team of experts & AI. We check every possible detail including the original packaging, accessories, labels, condition, shape, dimensions, texture, smell and for defects or flaws (if any)
When/if the item is deemed authentic; our experts will place our Signature Blue 'SOLE SERIOUSS' Authenticity tag on the item. This ensures the item is Authentic and Enables our 14-day guarantee for hassle-free returns or exchanges.
AUTHENTICATION [PASSED]
Once the item has passed our rigorous inspections and checks, the item will be re-packaged, double boxed and bubble wrapped for maximum protection while in transit to you the buyer.
AUTHENTICATION [FAILED]
In the event that the item is deemed a counterfeit, inconclusive or missing any of the original accessories, the item will be returned to the seller and your order will be fully refunded to your original payment method.
Authenticated & Inspected by our highly trained team of experts & AI. We check every possible detail including the original packaging, accessories, labels, condition, shape, dimensions, texture, smell and for defects or flaws (if any)
When/if the item is deemed authentic; our experts will place our Signature Blue 'SOLE SERIOUSS' Authenticity tag on the item. This ensures the item is Authentic and Enables our 14-day guarantee for hassle-free returns or exchanges.
AUTHENTICATION [PASSED]
Once the item has passed our rigorous inspections and checks, the item will be re-packaged, double boxed and bubble wrapped for maximum protection while in transit to you the buyer.
AUTHENTICATION [FAILED]
In the event that the item is deemed a counterfeit, inconclusive or missing any of the original accessories, the item will be returned to the seller and your order will be fully refunded to your original payment method.
Dissatisfied and Very upset. Numerous unanswered emails about shoes previously ordered. Purchased 6 pairs of shoes and only one has been delivered in time frame stated(2 weeks after release date). No updates. No communication. If you’re pre ordering DONT DO IT unless you are willing to wait 6 months for your purchase!!
I was over all satisfied with my purchase because I really wanted this shoe for a long time now. I did notice glue marks that could be factory stains which i understand I wish it just could have been stated in the description in which the condition of the shoe is described but i definitely will be purchasing again from u guys for sure keep the heat
Good service and serious company
Good service
Everything was perfect thank you
I'm a first-time buyer, & I was Greatly Impressed with the quality of the shoe. I definitely see myself being a repeat customer again soon. Though I do wish there would have been more communication when it came to the tracking of the purchase from beginning to when I finally got an email about it finally having a tracking number. It had me worried that I was not going to receive my order until I finally got an email about a tracking number. Besides that, great service!!!
I ordered a size 12 but got a size 11
Took a minute but they arrived.
Hey Corey, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS
Took awhile but the packaging was great and loving my new reimagined 5s. Look beautiful in hand
Hey Louis, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS
Ordered these in the wrong size on accident, not only is exchanging extremely inconvenient, I haven’t received confirm my exchange has been approved (yes they have to approve it) no email response from customer service, nothing! And they charge you extra to boot!! Do yourself a favor order from somewhere else!!!
Hey Inez, I can see that your order #110281 was shipped correctly as you purchased a size 8W
Here at SOLE SERIOUSS we want you to be happy with your purchase and with our 14 Day Hassle-free Returns our mission is to guarantee your satisfaction.
As outlined in our policies all orders are final once confirmed. As your order has already been shipped and is currently in transit to you, We can't retract it, You would need to refer to our returns/exchange policy.
Once your order has been Delivered you can initiate a return with the following link and enter the required info
https://soleseriouss.com/a/return
Select your reason (Item didn’t fit)
You will be asked to first upload photos/videos of the item to ensure our SS Authenticity tag is still attached and the item is in brand new condition.
As the item was shipped correctly on our end you will be responsible for paying the return/re-shipping fee of $30*
This fee is for the return label we will provide and also the new shipping cost we will incur to ship the correct item/size to you.
*Any price differences between the different items/sizes will be a separate cost, as this can vary throughout items/sizes*
We look forward to providing you with the best possible service in the future.
If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us
Best regards,
SOLE SERIOUSS
I don't understand y my other I order Feb 7 I still haven't received anything yet
Hey Narman, I can see that order #110265 was for (2) items listed as “LOWEST PRICE”.
“LOWEST PRICE” Ships to us first for Authentication & Quality Control.
Typically ready for Shipping or Pickup within 5-14 business days*
*Excludes weekends & holidays*
I can see that that 1 item was shipped and delivered within the promised timeframe and 1 item was refunded due to an inventory issue.
We look forward to providing you with the best possible service in the future.
If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us
Best regards,
SOLE SERIOUSS
Very happy
Hey Erik, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS
I purchased these Uggs slippers for my husband as a birthday gift.
Hey Yulonda, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS
Fast shipping nice doing business with them yalls
Hey VIncent, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS
Shoes was delivered quick very pleased with my order
Hey Sammyo, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS
Dope kicks
Hey Nick, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS
100 % customer satisfaction.
Hey Leonardo, Thank you for shopping with us! We truly appreciate your support! We’re glad to see you’re satisfied with our service and products. We look forward to providing you with the best possible service again in the future.
Best regards,
SOLE SERIOUSS