For over 12 years our mission has been to ensure a safe and trustworthy marketplace for everyone. All while guaranteeing our customers the piece of mind that with every purchase, they'll be receiving 100% Authentic and Brand New item(s) in a timely manner, every time!

Our SERIOUSS Guarantee keeps that promise by always providing our buyers with world class support, 7 days a week. In the rare event that you are ever sent the wrong item/size or if your package is lost, damaged or stolen; please contact us about the issue within 14 days of delivery and we will work expeditiously to resolve the issue. 

Shop confidently knowing every item is 100% Authentic & Brand New Guaranteed!

Authenticated & Inspected by our highly trained team of experts & AI. We check every possible detail including the original packaging, accessories, labels, condition, shape, dimensions, texture, smell and for defects or flaws (if any)

When/if the item is deemed authentic; our experts will place our Signature Blue 'SOLE SERIOUSS' Authenticity tag on the item. This ensures the item is Authentic and Enables our 14-day guarantee for hassle-free returns or exchanges.

AUTHENTICATION [PASSED]
Once the item has passed our rigorous inspections and checks, the item will be re-packaged, double boxed and bubble wrapped for maximum protection while in transit to you the buyer.

AUTHENTICATION [FAILED]
In the event that the item is deemed a counterfeit, inconclusive or missing any of the original accessories, the item will be returned to the seller and your order will be fully refunded to your original payment method.

Split your order in 4-interest free payments!

We offer Buy Now, Pay Later plans via Afterpay, Klarna, Affirm, Zip & Shop Pay Installments. If eligible this allows you to split your order in 4-interest free payments.

First payment due instantly upon successful checkout, followed by Three more payments due in 2-Week intervals. 

Example of $100 payment plan on 10/01/2023
Payment #1 = $25 due instantly (10/01/2023)
Payment #2 = $25 due in 2 weeks (10/15/2023)
Payment #3 = $25 due in 2 weeks (10/29/2023)
Payment #4 = $25 due in 2 weeks (11/12/2023)

We offer (3) Fulfillment Types; 🚀 INSTANT, LOWEST PRICE and *PRE-ORDER*. Each with it's own process & turnaround timeframe.

Once our experts have inspected your order has been authenticated, tagged & shipped by our experts, you will be automatically emailed/texted tracking info.

🚀 INSTANT: Pre-verified & Available Instantly. Enjoy Same-day Shipping with delivery within 1-5 business days or Pick-up in-store within 2-hours.

LOWEST PRICE: Ships to SOLE SERIOUSS first for Authentication & Quality Control. Typically ready for Shipping or Pickup within 5-14 business days.

*PRE-ORDER*: Reserve & Secure upcoming items before the official release date. Ships within the 2-week timeframe listed in the products description. 

Shipping Timeframes (Once Shipped)
USA orders are shipped via UPS, USPS and/or FedEx
Standard Shipping: 3-5 Business Days*
Express Shipping: 1-3 Business Days*

P.O. Box / APO / FPO / DPO orders are shipped via USPS
Standard Shipping: 3-5 Business Days*

International (Non USA) orders are shipped via DHL
Duties and Taxes are collected & at checkout, No surprise fees!
Delivery within 3-8 Business Days

*Varies by Fulfillment Type & Excludes Weekends/Holidays*

Here at SOLE SERIOUSS we want you to be happy with your purchase and with our 14 Day Guarantee, You are able to Return or Exchange your purchase within 14 days of the delivery for another item/size or a refund/credit issued only as an 'SS Gift Card'.
Redeemable via our APP, Website or In-Store Locations.

We're always happy to help & assist!
Please contact us 7 days a week with any questions you may have here