For over 12 years our mission has been to ensure a safe and trustworthy marketplace for everyone. All while guaranteeing our customers the piece of mind that with every purchase, they'll be receiving 100% Authentic and Brand New item(s) in a timely manner, every time!

Our SERIOUSS Guarantee keeps that promise by always providing our buyers with world class support, 7 days a week. In the rare event that you are ever sent the wrong item/size or if your package is lost, damaged or stolen; please contact us about the issue within 7 days of delivery and we will work expeditiously to resolve the issue. 

Shop confidently knowing every item is 100% Authentic & Brand New Guaranteed!

Our team of experts inspect every item from top to bottom, left to right and everything in between. We check every detail beginning with the original packaging, accessories, shape, texture, condition, smell and for defects or flaws (if any).

ITEM PASSED
Once the item has passed our rigorous inspections and checks, the item will be re-packaged, double boxed and bubble wrapped for maximum protection while in transit to you the buyer.

ITEM FAILED
In the event that the item is deemed a counterfeit, inconclusive or missing any of the original accessories, the item will be returned to the seller and your order will be fully refunded to your original payment method.

FREE Shipping on all orders over $250 & PRE-ORDER 🔐

We offer (3) 'Fulfillment Types'; Best Price 🤑, INSTANT SHIP or PICKUP 🚀 and PRE-ORDER 🔐. Each with it's own unique process & turnaround timeframe. We also offer both Standard and Express Shipping Delivery options at checkout.

🤑 Best Price: Ships to SOLE SERIOUSS first for Authentication & Quality Control. Ready for Shipping or Pickup within 5-14 business days; when/if the item is deemed authentic by our experts.

🚀 INSTANT SHIP or PICKUP: Pre-verified & Available Now. Enjoy same-day shipping on INSTANT SHIP orders placed before 4PM EST; Mon-Fri* or PICK-UP directly in-person from our physical store location within 2-hours of placing your order.

🔐 PRE-ORDER: Reserve & Secure any upcoming items before the official release date. All PRE-ORDERS ship within the 2-week timeframe listed in the products description. 

Once your order has been authenticated, tagged & shipped by our experts, you will be automatically emailed/texted tracking info.

Shipping Delivery ETAs
Standard Shipping: 3-5 Business Days*
Express Shipping: 1-3 Business Days*
*Excludes weekends & holidays*

Here at SOLE SERIOUSS we want you to be happy with your purchase and with our 7 Day Guarantee, You are able to Return or Exchange your purchase within 7 days of the delivery for another item/size or a refund/credit issued only as an 'SS Gift Card'.
Redeemable via our APP, Website or In-Store Locations.

We're always happy to help & assist!
Please contact us 7 days a week with any questions you may have here